There are few situations more challenging or confronting than unwanted media attention. In such times, it is critical to have a communication partner who understands the issues facing your organisation and can anticipate how the situation is likely to unfold.

In aviation, crises don't necessarily involve an accident. Regulatory issues, disputes with airports, governments, competition, passenger complaints, public enquiries, personnel shortages, and industrial issues are just some of the problems you may be presented with in the public arena. 

Cole Lawson can work with you before any problem occurs to identify the possible risks to your reputation or business. We can then plan and/or execute a response before the issue has become critical.

In the event of an emergency or disaster, our knowledgable team will work with you to stay ahead of the issue and media agenda. Our priority will be to identify the best possible communication outcome in the situation, and to work as an extension of your in-house team to deliver that result.

You will find that our team's academic and practical experience in aviation reporting, aviation law, air crash investigation methods, and crisis management sets us apart when it counts.

Our services include:

• Organisational risk analysis
• Crisis and emergency management plans
• Communication audits
• On-call crisis support
• Media statements and responses
• Advanced media training.